‘I have worked with the team for a number of years now, and in each case I have been involved in, regardless of who is handling the file, I have found the firm to be extremely diligent, forward thinking, and tenacious in their pursuit of justice for their clients.’

‘The individuals I have worked with from this team have all been diligent, honest, flexible, firm but fair, highly motivated, compassionate, sensitive and empathetic, and have operated with the highest level of integrity.’

‘The whole team were amazing and worked so well together. All were so helpful and understanding.’

‘They are excellent at assessing what professionals injured people need. They are clear in their instructions. They know the best expert witnesses and they use the best barristers. They have good relationships with clients and they don’t hide behind a suit. They are genuine and personable. They care for each client as an individual. They are creative in problem solving.’

‘This team have unparalleled experience in progressing claims to a successful conclusion. The real difference with this firm is that they genuinely engage with the client and have their best interests front and centre at all times.’

‘Lauren Atkinson has incredible attention to detail. Chris Smith is highly pragmatic and tactically astute.’

‘A middle-sized firm but with a huge knowledge of personal injury work and a massive dedication to the cause of their clients. Doggedly persistent. Achieve excellent results. Compared to the ‘giants’ of this sector, they are without doubt a better choice for most people looking for quality but with a personal touch.’

‘There is probably no better lawyer in the field of personal injury work than Mark Hollinghurst. He works tirelessly for his clients. He is calm and collected, almost unflappable, and invariably right. He achieves results. He will never give up on a cause he believes in.’

‘The serious brain injury unit led by Mark Hollinghurst is a stand-out team. As good as or better than any that you will find anywhere or at any firm. They work collaboratively as a team deploying several fee earners appropriately to a catastrophic case. The attitude to rehabilitation is exceptional and funding of litigation is never a problem. Mark is involved in every case. A terrific brain that you want on your side.’

‘Thompsons come from a union background that gives them an almost unique client-focussed objective. No other firm so prioritises the client’s interests (often over their own). They have a long history of fighting cutting-edge test cases that gives them a huge advantage when negotiating with insurers.’

‘Helen Shakespeare is superb. She marries huge experience and technical ability with an easygoing manner. She’s a real team player who is unafraid to get her hands dirty and fight when the need arises.’

‘The wealth of experience possessed by the team, their in-depth knowledge of all of the medical and litigation issues associated with serious injury claims, in addition to excellent resources, makes them an obvious first choice for seriously injured clients.’

‘Laura Nabozny has a niche expertise in claims arising from the entertainment industry; her expertise in this area is unrivalled.’

‘Laura Nabozny is excellent – very down to earth with excellent client care skills.’

‘Well known for their personal injury work generally with particular expertise dealing with claims involving horses. Leading claimant firm dealing with equine PI claims.’

‘From the start, SJP very strongly demonstrated legal and medical knowledge/understanding; there was great attention to detail and I always felt SJP fully understood the complex nature and extent of my set of injuries. It was unmistakable how well SJP, as a smaller firm, worked closely as a team. There was clearly mutual respect and a high value associated to each member of the team. SJP provided excellent value for money, they invest in developing skilled staff and sourcing reputable experts.’

‘All of the staff are very helpful and approachable at all times. They explain clearly every aspect of the process and do not make you feel under pressure.’

‘The solicitor I worked with showed great compassion and empathy to my situation and went above and beyond to support and reassure me.’

‘From the initial enquiry, Taylor Emmet make you feel at ease immediately. Everything at Taylor Emmett was simplified, avoiding time wasting.’

‘I was impressed by the teams collaborating to give me advice not only on the case at hand but other matters that were associated. Whenever I spoke with one section, they passed on my comments, questions and concerns and liaised with the relevant colleague so that our conversations were seamless.’

‘Although they maintained their professionalism, I found all the staff that I dealt with very personable and caring. I always felt at ease with whoever I dealt with there.’

‘The firm specialises in asbestos disease claims, acts only for claimants, and does not charge clients. The firm takes on difficult cases which other firms have turned down. The firm donates 10% of profits to charities which help asbestos disease sufferers.’

‘Paul Glanville is hugely experienced and is regarded as one of the leading asbestos diseases lawyers. Fozia Hussain is very experienced in asbestos disease claims and handles cases effectively and efficiently. Their clients, many of whom are very ill, appreciate their empathetic handling of claims.’

‘Fozia Hussain was always confident and assuring and motivated me to strive for a better settlement.’

‘A firm that stands out because of its approach to personal injury work: personal service, quality lawyers and great results. Large enough to have good resources but small enough to mean every client matters.’

‘Andrew Greenwood is an outstanding lawyer. Charming, considerate, vastly experienced and capable, he is not bettered by anyone in this field, in my opinion.’

‘The firm has got a great client touch which is crucial in the claimant personal injury market. Clients really feel Emsleys have their best interests at heart.’

‘Approachable, friendly, understanding, concerned and caring about the clients.’

‘Jane Cooper has always gone above and beyond my expectations with outstanding professionalism, knowledge, experience, competency and extreme diligence.’

‘Jane Cooper has dealt with my case very professionally. I have never had a major accident or made a claim before. I have been through a lot these past 3 years for something that wasn’t my fault and she has handled everything and put my mind at ease and with her help I have got the care that I needed.’

‘I found Harrowells very satisfactory in all respects.’

‘Kim Daniells very much felt “on my side” and was very quick to answer any questions I had. She was also very empathetic when my injuries or situation made certain elements of the claim difficult and would help finding solutions to these difficulties.’

‘The team, and Kim Daniells in particular, were extremely helpful from day one. We felt listened to and able to ask questions when we didn’t understand the legal process.’

‘Ramsdens is a people-centred firm, whether it is with clients or staff. It is always timely with responses and explains all steps of any case from the beginning. All staff I have dealt with have been approachable on the phone and at conferences.’

‘Practitioners are caring and decisive and move cases along in a timely manner. They are available to speak to when needed. Support staff will always provide back-up with research, updates and technical advice.’

‘They always come across as very responsive and knowledgeable about their field of work. They also keep you informed on cases in a timely way and are open to discussion at any point if anything is unclear in their relationship with you and with the task itself.’