Barros & Errázuriz

The 11-strong consumer law practice at Barros & Errázuriz has a significant track record in class actions and mediation processes involving the Chilean Consumer Law Authority (SERNAC). The department’s broad sector expertise ranges from public services and utilities, such as water distribution, to telecoms (including mobile services and satellite TV), education, real estate, postal services and healthcare. Key clients include Correos de Chile, Aguas del Valle, Delta Airlines and Sky Airlines, the latter recently defended against class actions that were filed by consumer association CONADECUS. Other highlights include representing Correos de Chile (a Chilean state-owned entity that is dedicated to mailing, money transfer and courier services) in a class action, which was filed by SERNAC for an alleged personal data leak. The practice showcases highly-rated arbitration expert Javier San Martín, whose experience includes high-stakes class actions; competition and antitrust practitioner Luis Eduardo Toro, whose extensive litigation practice also covers consumer law; administrative and public law specialist David Cademartori, whose workload extends to consumer matters and representing clients in class actions (and other actions filed by SERNAC or individuals); and José Luis Corvalán, an arbitration, litigation and antitrust practitiner, who also specialises in consumer law. At senior associate level, Isidora Fernández and Nicole Nannig are the names to note.